Welcome to Green Haven Store (www.plantersonsale.com). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect the information you provide when you visit our website, purchase our products, or interact with our services. Our gardening community’s trust is our top priority, and we handle your data with the same care and attention to detail that we apply to our premium gardening supplies.

1. Information We Collect

To provide you with a seamless shopping experience for our products like Barrel Planters, Hydroponic Systems, and Garden Tools, we collect the following types of information:

  • Personal Information: When you make a purchase or create an account, we collect information such as your name, shipping address, email address, and phone number. For payment processing, we work with trusted partners to handle your payment card details (e.g., Visa, MasterCard, JCB) or PayPal information. We do not store your full payment card details on our servers.
  • Technical Data: We automatically collect information about your device and browsing actions, such as your IP address, browser type, and referring website addresses.
  • Usage Data: We collect data on how you interact with our website, including the pages you visit, products you view (e.g., Elevated Garden Beds or Garden Statues), and your shopping cart activity.

2. How We Use Your Information

We use your information to enhance your gardening journey with us:

  • To process your orders and deliver products like Landscape Rocks or Indoor Plants to your doorstep.
  • To communicate with you about your orders, account, or customer service inquiries (via [email protected]).
  • To improve our website, product offerings, and customer experience based on your usage patterns.
  • To send you marketing communications (if you have opted in) about new gardening products, tips, and promotions that may interest you.
  • To prevent fraud and ensure the security of our website and payment systems.

3. Data Sharing and Disclosure

We value your privacy and do not sell your personal information to third parties. We may share your data in the following circumstances:

  • Service Providers: We share information with trusted partners who assist us in operating our website, processing payments (using PCI-DSS compliant systems), shipping products, and marketing. These partners are contractually obligated to protect your data.
  • Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety.
  • Business Transfers: In the event of a merger or acquisition, your data may be transferred to the new entity, subject to the same privacy protections.

Given our global customer base (excluding Asia and some remote locations), your data may be processed in the United States or other countries where our service providers operate.

4. Data Storage and Security

Your security is our priority. We implement appropriate technical and organizational measures to protect your data:

  • All payment transactions are encrypted using SSL technology and processed through PCI-DSS compliant systems.
  • We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.
  • While we strive to protect your data, no method of transmission over the internet is 100% secure. We continuously review and update our security practices to safeguard your information.

5. Your Rights

As a valued customer, you have the following rights regarding your personal data:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You may update or correct inaccuracies in your account information.
  • Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.
  • Opt-Out: You may unsubscribe from marketing emails at any time by using the link provided in our communications.

To exercise these rights, please contact us at [email protected]. We will respond to your request promptly and in accordance with applicable laws.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience:

  • Essential Cookies: These are necessary for the website to function, such as remembering items in your shopping cart.
  • Analytical Cookies: We use tools like Google Analytics to understand how visitors use our site, which helps us improve our product offerings and user experience.
  • Marketing Cookies: These cookies are used to display relevant ads for gardening products on other websites.

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect your ability to use certain features of our website.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on our website with the revised “Last Updated” date. We encourage you to review this policy regularly.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us:

Green Haven Store
1892 New York Avenue
PORTLAND, US 78374
Email: [email protected]

Thank you for trusting Green Haven Store with your gardening needs. We are honored to be part of your gardening journey and are committed to protecting your privacy as we help your garden flourish.

Happy Gardening!
The Green Haven Store Team